Terms and Conditions

The terms and conditions (the “Terms and Conditions”) govern the use of meowkreations.com (the “Site”).  This Site is owned and operated by Theresa Cresswell.

By using the Site you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

Intellectual Property

All content published and made available on our Site is the property of Theresa Cresswell and the Site’s creators.  This includes, but is not limited to the images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Privacy Policy & Cookies

Contract execution

Your personal data will be used to provide the information, goods and services offered through our Site to you, for billing and order fulfilment.

Your Account

When you create an account on this site you agree to the following:

• You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
• All personal information you provide to us through your account is up to date, accurate and truthful, and that you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you are using the site illegally or if you violate these terms and conditions.

Cookies & monitoring

A cookie is a small text file that we store on your device. Our website uses cookies to distinguish from other users of you website. Cookies also provide us with information about how this Site is used so we can keep it as up to date, relevant and error-free as possible.

• Strictly necessary cookies – These are cookies that are essential to the operation of our Site.
• Analytical/performance cookie – These cookies allow us to recognise and count the number of visitors to our Site.
• Functionality cookies – These cookies are used to recognise you when you return to our Site.
• Targeting Cookies – These cookies record your visit to our Site, the pages you have visited and the links you have followed.

We may monitor traffic to our Site and collect the following information:

• The IP address of your computer.
• The referring website from which you have got to our Site from.

The reasons for this are:

• To make ongoing improvements to our Site based on this data.
• To see our most popular sources of business.

Disclosure of personal data

We may disclose your personal data where we are required by law to pass on information or if we believe action is necessary for fraud, cyber crime or to protect the Site, rights, personal safety of person/s.

If you are concerned about your data, you have the right, subject to the payment of a small fee to request access to personal data which may hold or process about you.

Product Information

The details for each product can be found on it’s individual product page.

Printed Sheets

The colours may appear slightly different on viewing devices than the the printed sheet itself.  This is due to the different screens and settings on Computers, Mobile Phones and Tablets etc..

Digital Downloads (“the DDs”)

Permitted Usage

DDs can be used to create unlimited physical products for personal and commercial use.

This license is valid perpetually and worldwide. No attribution is required.

Prohibited Usage

You are never allowed to resell, share, re-distribute or otherwise transfer DDs to other 3rd parties.

Convert DDs to other formats and sell those as new DDs.

Provide a digital copy of the DDs with your physical product.

Use to print onto decoupage sheets for sale.

Right to cancel

You have the right to cancel the purchase of a good without having to give a reason at any time within the “cooling off period” of 14 days, beginning on the day after you receive the goods.  This does not apply for goods worth £42 or less.

If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the contract.

We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.

Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancellation.

You will not have any right to cancel a purchase for the supply of goods made to your specifications or clearly personalised or are Seconds Packs or are Digital Downloads.

Replacements

Replacements after acceptance by the Customer will be provided for products that are faulty and not due to it's use by the Customer.  For the avoidance of doubt, this does not includes "Seconds" packs that are stated to have errors. 

Delivery

Delivery is made via Royal Mail services dependent upon the option chosen at the time of order.  If you do not receive your order you must wait:

For UK deliveries – until at least 20 Royal Mail working days after the posting date to request a refund or the offer of a re-print.

For International – until at least 40 Royal Mail working days after the posting date to request a refund or the offer of a re-print.

For International orders buyers are responsible for paying any import charges and local taxes.  Local VAT or Import charges may be applicable when the goods arrive in your country and we would recommend checking this before placing any orders with us

Limitation of Liability

Meowkreations, Theresa Cresswell, agents, employees and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from the use of the Site.

Indemnity

Except where prohibited by law, by using this Site you indemnify and hold harmless Theresa Cresswell, agents, employees and affiliates from any actions claims, losses, damages, liabilities and expenses including legal fees from the use of our Site or your violation of these Terms and Conditions.

Severability

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, these provisions will be deemed void and will be removed from these Terms and Conditions.  All other provisions will not be affected by the removal and the rest of the Terms and Conditions will still be considered valid.

Changes

These Terms and Conditions may be amended from time to time to maintain compliance with the law and to reflect any changes to the way we operate our Site and and the way we expect our users to behave on our Site.  We will notify users of changes to these Terms and Conditions by posting a notice on our Site.

Notices

All notices you send us must be sent to the contact for this Site. We may give notice to you at either the email or postal address you provide to us when making a purchase. (Notice will be deemed received and properly served 24 hours after an email is sent or three days after the date of posting of any letter.) In providing the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the specified email address of the addressees.

Conclusion

These terms are governed by English law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident in Scotland you may also bring proceedings in Scotland.